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  • Avaya 217650-License Overview

    Users fielding customer service calls this User Profile is ideal for. IP Office Customer Call Reporter is enabled with license. It allows the user with a web browser interface to view key statistics. Customer Call Reporter allows the supervisor to track performance in real-time. Up to 150 agents can be licensed on IP Office Customer Call Reporter.
  • Avaya 217651-License Overview

    The IP Office Customer Service Agent 5 User RFA (217651) provides 5 licenses for the Customer Call Reporter, a browser-based application which enables businesses to track and measure customer service and agent productivity.
  • Avaya 217653-License Overview

    The IP Office Customer Service Agent 20 User License (217651) provides 20 licenses for the Customer Call Reporter, a browser-based application which enables businesses to track and measure customer service and agent productivity.
  • Avaya 399512-License Overview

    Avaya Call Reporting helps you manage your phone system and business with ease and confidence. Cradle-to-grave call reporting and tracking is presented through over 50 standard reports. Recording Library provides easy access to recordings within the same reporting interface via IP Office Voicemail Pro integration. Realtime agent seat and Agent Dashboards enhance IP Office hunt groups and deliver visual call management with wallboards and customized agent dashboard displays.
  • Avaya 399513-License Overview

    Avaya Call Reporting helps you manage your phone system and business with ease and confidence. Cradle-to-grave call reporting and tracking is presented through over 50 standard reports. Recording Library provides easy access to recordings within the same reporting interface via IP Office Voicemail Pro integration. Realtime agent seat and Agent Dashboards enhance IP Office hunt groups and deliver visual call management with wallboards and customized agent dashboard displays.
  • Avaya 399514-License Overview

    Avaya Call Reporting helps you manage your phone system and business with ease and confidence. Cradle-to-grave call reporting and tracking is presented through over 50 standard reports. Recording Library provides easy access to recordings within the same reporting interface via IP Office Voicemail Pro integration. Realtime agent seat and Agent Dashboards enhance IP Office hunt groups and deliver visual call management with wallboards and customized agent dashboard displays.