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  • Avaya 217653-License Overview

    The IP Office Customer Service Agent 20 User License (217651) provides 20 licenses for the Customer Call Reporter, a browser-based application which enables businesses to track and measure customer service and agent productivity.
  • Avaya 229423-License Overview

    As Avaya's flagship solution for small and medium enterprises, IP Office allows small businesses to think big and grow. Use this communications solutions to collaborate more effectively, increase employee productivity, reduce costs, and ensure you're responding and communicating seamlessly with customers, colleagues and suppliers.
  • Avaya 229424-License Overview

    For small businesses with multiple locations, IP Office Software provides a powerful set of tools to help streamline operations, centralize management, and reduce TCO for converged networks. Using industry standards, IP Office enables companies to share resources, provide improved customer service, and keep mobile employees accessible.
  • Avaya 229426-License Overview

    The Power User license enables a user to use one-X Portal for IP Office, Softphone, all Mobility features and Unified Messaging Service (UMS). The license instances are consumed for each user being configured.
  • Avaya 229430-License Overview

    Users working from home (or elsewhere) with an internet connection this User Profile is ideal for. It enables the user the ability to use the PSTN/ISDN via Telecommuter mode, without incurring any remote phone charges. IP Office Softphone can be used if the quality of service of the local internet connection is adequate.
  • Avaya 229434-License Overview

    When having no Internet connect and needing to take work calls with your mobile phone, this User Profile will fix that. Users on the go are provided one number access and call control as if they were in office. This will enable the user to never miss any important phone calls.
  • Avaya 229438-License Overview

    Unified Messaging Service (UMS) and one-X Portal for IP Office (without Telecommuter functionality) are enabled with The Office Worker license. The license instances are consumed for each user being configured.
  • Avaya 229442-License Overview

    Businesses that understand how communications can enhance customer service and productivity will appreciate the powerful information IP Office Customer Service applications for agents and supervisors can deliver.
  • Avaya 229444-License Overview

    Avaya IP phones (including DECT and Wi-Fi phones) require an Avaya IP Endpoint license. Licenses are consumed by each Avaya IP phone that registers with that system. Note this does not apply to the Avaya IP Office Softphone.
  • Avaya 267786-License Overview

    In Release 8.0 IP Office Basic Edition Basic Edition Partner Mode and Basic Edition Norstar Mode do not require licensing. If users try to upgrade these applications to Essential Edition, they will now require the Essential Edition license to be applied to the system. The Avaya IP Office Essential Edition License material code is: 267786
  • Avaya 267802-License Overview

    The Avaya IP Office 8.0 Mobile Worker to Power User Upgrade License upgrades 5 Users from Mobile Workers to Power User on Release 8.0 systems.
  • Avaya 267803-License Overview

    The Avaya IP Office 8.0 Office Worker to Power User Upgrade License upgrades 5 Users from Office Workers to Power User on Release 8.0 systems.
  • Avaya 269480-License Overview

    Avaya IP Office 8.0 Preferred Edition License will enable Preferred Editon voicemail on Release 8.0 and 8.1 Systems.
  • Avaya 270397-License Overview

    IP Office Server Edition provides IP Office telephony capabilities, unified communications, mobility and collaboration, provides high availability, ease of use, and low total cost of ownership (TCO). Targeted at the Midsize Enterprise, IP Office Server Edition supports up to 32 sites, 2000 users and comprehensive resilience. IP Office R8.1 delivers the IP Office Server Edition that opens up access to the MidMarket opportunities and simplifies installation and management. The Flare Communicator completes an industry leading UC offer alongside the IP Office one-X offerings. SME capabilities are enhanced through reduced cost of support with SSL/VPN remote access and also include support for more SIP Trunk implementation scenarios. Avaya IP Office Release 8.1 is the latest advancement in converged voice, data and collaboration technology from Avaya allowing the smallest of businesses to deliver cutting-edge customer service.
  • Avaya 270398-License Overview

    The Avaya IP Office Softphone enables you to make VoIP voice and video calls, send and receive instant messages, share online status (presence) information, and exchange files. It implements SIP-based standards for phone calls, IM and presence, allowing you to work with different VoIP service providers. The IP Office Softphone also uses XMPP-based standards for IM and presence. Your system administrator has either configured the Avaya IP Office Softphone on your behalf or has given you instructions on configuring it yourself.
  • Avaya 273783-License Overview

    A phone system designed for small and medium businesses, Avaya IP Office offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, IP Office helps small businesses use communications to differentiate them from their competition.